Technical Support Specialist ( Help Desk ) - Permanent Part time

Key Responsibilities:

• Provide first level support to troubleshoot and solve the problem

• Regular update for follow up action and problem status

• Redirect problems to appropriate resources and escalate situations if required

• Respond to requests for technical assistance via phone and email

• Able to work shifts and during weekends / public holidays.

Minimum Requirements:

• GCE ‘O’ level / ITE/ NiTEC.

• Have experience in IT/Telecom call service support

• Good technical background (preferably in IT/Telecoms).

• Good analytical and communications skills.

• Only Singaporean and Singapore PR may apply

Office near Central East. Nearest MRT station : Paya Lebar

Email resume to contact@ricardo-consultancy.com