Engineering Officer (2 year contract)

ENGINEERING OFFICER (2-YEAR CONTRACT) Operations, Implementation & Maintenance

To support daily operational admin support for the department.

Responsibilities

• Issue Service Order , Material voucher and Service Entry based on daily scheme to contractor via SAP • To check and verify contractor’s claim • Monitor and ensure that all fault tickets are resolved timely and meet performance SLA on MTTR, availability and QoS. Prepare monthly performance indicator reports according to the SLA framework • To check and dispatch operation scheme and plant map to contractor • Any adhoc duties as assigned by supervisor

Requirements

• Minimum Nitec qualification in any discipline • Experienced in telecommunication area with service provisioning and field experience. • Analytical and has a flair for dealing with technical and operational problems • Good interpersonal and communication skills • Exposure in customer service is an advantage • Only Singaporean need to apply